Posts in Learning
Making the most of your time at work
Making the most of your time at work

Work is making demands of us to do more, better and quicker.  We need to be productive with time and have a healthy relationship with it.  Here are some time hacks.

Read More
Learning, Skills and Values, TrainingAmanda Dudmantime, time management, wellbeing, making the most of your time, stress, stress management, employer, procrastination, control, disorganisation, set goals, goals, set limits, limit your involvement, FOMO, important, urgent, say no, multipliers, time thieves, 24 hours, organise, plan, time is money, availability, 80/20 rule, priority, good enough, life/work balanceComment
Beating stress, creating calm
Beating stress, creating calm

Latest surveys continue to show work is the number one stressor for us.  The biggest factor is how we view it.  Our perspective plays a huge part.  And thus much of the solution is in our control.

Read More
Learning, Motivation, Skills and Values, TrainingAmanda Dudmanstress, calm, resilience, training, learning, workshops, programmes, Peter Drucker, culture, straegy, wellbeing, beating stress, practice, say no, conflict styles, behaviour, assertive, facilitating, public sector, work stress, sleep, stress at work, work based survey, anxiety, engagement, coachees, motivation, culturetime, support, influence, reframe, habits, well formed outcomeComment
Using reflective practice
Using reflective practice

Reflective practice is something we should all learn as a skill for life.  It's especially a must do for mentors and coaches.

Read More
Coaching, Leadership, Learning, Skills and ValuesAmanda Dudmancoaching, mentoring, coachee, mentee, client, leader, leadership, VCSE, collaborative, reflective practice, reflection, change, learning, growth, skill for life, therapist, supervision, model, theory in use, self assessment, action planning, value, professional development, feedback, training, remove the ego, meta thinking, self management Comment
Effective questioning in coaching and mentoring
Effective questioning in coaching and mentoring

From an early age we are curious and ask questions.  And we are encouraged to give answers too.  But we are rarely taught how to phrase and ask the 'right' question.

Read More
Coaching, Learning, MentoringAmanda Dudmancoaching, mentoring, coachee, mentee, Padesky, SFEDI Awards, questions, questioning, killer questions, enterprise mentoring, effective questioning, intuiition, practice, outcome, practitioner, find asnwers, process thinking, psychological, seamless approach, listening, global listening, guided discussion, goal, journey goal, session goal, answers, summarise, truthful answers, responsibility, challengeComment
International Women's Day - stand up and say something
International Women's Day - stand up and say something

On International Women's Day I've picked the theme of 'standing up for yourself' as a relevant topic for work and life, for men and women.  Women stood up for my rights in the past.  I'm responsible for finding the courage to do the same.

Read More
Coaching, Learning, Skills and ValuesAmanda Dudmancourage, fear, assertiveness, listen, listening, Cabot, cocaching, skills, values, International Women's Day, say something, attributes, Lisenby, behaviour, support, resilince, sense of purpose, woman, sexism, harassment, prejudice, empathy, respect, emotional intelligence, resourcefulness, conflict, re-frame, fair, adult suffrage, responsibility, accountability, changeComment
Great conversations on the telephone
Great conversations on the telephone

Holding great conversations on the telephone takes a few additional skills when you can't see the other person.  Work on your voice and physiology will bring good outcomes.

Read More
Learning, Training, Skills and ValuesAmanda Dudmancommunication, telephone, body language, training, conversation, Susan scott, face to face, posture, tone, physiology, smile, breathe, confident, in control, listen, speak, voice, impression, polite, changing your voice, volume, pronunciation, emphasis, speech, dynamics, distorted, techniques, questioning, empathy, rapport, call control, jargon, message, thiking timeComment
Holding great conversations
Holding great conversations

Tips and ideas on how to turn good conversations into great ones.  Making every conversation count.

Read More
Learning, Skills and Values, TrainingAmanda Dudmanconversation, crucial conversations, communication, people, teams, programmes, training, great conversations, templates, ideas, organisations, listen, listening skills, awareness, honest conversations, feedback, manager, team member, principles, rich questions, Susan Scott, Fierce, change, learning, accountable, relationshipComment
Holding an effective performance conversation - improving managers' confidence
Holding an effective performance conversation - improving managers' confidence

Recognising the challenges in implementing performance management - helping managers with skills and confidence to hold effective performance conversations.

Read More
Learning, Skills and Values, TrainingAmanda Dudmanperformance conversations, performance, performance goals, performance management, effective performance, managers, skills, feedback, 70-20-10, peer learning, knowledge, measurement, SMART, outcomes, goals, landscape, confidence, performance management systems, learning, learning styles, NLP, challenges, time, tough, difficult behaviour, resources, customers, elected members, public sector, expectations, choice, mandatory training, buy-in, crucial conversations, practice, up-skilling, classroom, peer, elements, 1-2-1, development, positive intent, value-added, constructively Comment
Meeting the needs of organisations in the latest mental health crisis
Meeting the needs of organisations in the latest mental health crisis

A report out today highlights some issues for managers' mental health.  Time to take some organisational actions.

Read More
Learning, Skills and ValuesAmanda Dudmanwellbeing, CMI, stress, mental health, mental health first aid, mental health first aid england, training, managers, accidental managers, longhours, pressure, organisations, EAP, employee assistance programme, emails, online, offline, overtime, health crisis, morale, performance, 1-2-1sComment