Posts tagged customers
Notes from practice - remote and flexible working
Notes from practice - remote and flexible working

Practice sharing about working to support learning and development around remote and flexible learning.

Read More
Leadership, Learning, TrainingAmanda Dudmanagile, agile working, remote and flexible working, management style, trust, communication, communication trust, overcoming challenges, ROWE, home working, work life balance, engagement, staff retention, smart tech, productivity, customers, outcomes, learning and development, ways fo working, vision, goals Comment
Holding an effective performance conversation - improving managers' confidence
Holding an effective performance conversation - improving managers' confidence

Recognising the challenges in implementing performance management - helping managers with skills and confidence to hold effective performance conversations.

Read More
Learning, Skills and Values, TrainingAmanda Dudmanperformance conversations, performance, performance goals, performance management, effective performance, managers, skills, feedback, 70-20-10, peer learning, knowledge, measurement, SMART, outcomes, goals, landscape, confidence, performance management systems, learning, learning styles, NLP, challenges, time, tough, difficult behaviour, resources, customers, elected members, public sector, expectations, choice, mandatory training, buy-in, crucial conversations, practice, up-skilling, classroom, peer, elements, 1-2-1, development, positive intent, value-added, constructively Comment